/* =====================================================
   PORTAL REDE — NPS (Net Promoter Score)
   ===================================================== */

.nps-pill { font-size: 11.5px; font-weight: 700; padding: 2px 10px; border-radius: var(--radius-pill); }

/* Gauge */
.nps-gauge-card { display: flex; flex-direction: column; align-items: center; gap: 6px; }
.nps-zone { font-size: 13.5px; font-weight: 700; padding: 3px 14px; border-radius: var(--radius-pill); }

/* Cartoes de categoria (Detratores / Neutros / Promotores) */
.nps-cat-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
@media (max-width: 720px) { .nps-cat-grid { grid-template-columns: 1fr; } }
.nps-cat {
  border-radius: var(--radius); padding: 16px; color: #fff;
  display: flex; align-items: center; gap: 14px;
}
.nps-cat.detractor { background: var(--danger); }
.nps-cat.passive   { background: var(--warn); }
.nps-cat.promoter  { background: var(--success); }
.nps-cat__num { font-size: 30px; font-weight: 800; font-family: var(--font-display); line-height: 1; }
.nps-cat__label { font-size: 14px; font-weight: 700; }
.nps-cat__pct { font-size: 12.5px; opacity: .92; }
.nps-cat__face { background: rgba(255,255,255,.18); border-radius: 50%; padding: 6px; }

/* Distribuicao 0..10 */
.nps-dist { display: grid; grid-template-columns: repeat(11, 1fr); gap: 6px; }
@media (max-width: 720px) { .nps-dist { grid-template-columns: repeat(6, 1fr); } }
.nps-dist-col { display: flex; flex-direction: column; align-items: center; gap: 5px; }
.nps-dist-n { font-size: 13px; font-weight: 800; }
.nps-dist-count {
  width: 100%; text-align: center; font-size: 13px; font-weight: 700; color: #fff;
  border-radius: var(--radius-sm); padding: 5px 0;
}

/* Botoes de nota no formulario publico */
.nps-scale { display: grid; grid-template-columns: repeat(11, 1fr); gap: 7px; margin: 10px 0; }
@media (max-width: 560px) { .nps-scale { grid-template-columns: repeat(6, 1fr); } }
.nps-score-btn {
  aspect-ratio: 1; border: 2px solid var(--line-strong); border-radius: var(--radius-sm);
  background: var(--surface); font-size: 18px; font-weight: 800; color: var(--ink-soft);
  cursor: pointer; transition: all .12s var(--ease); display: flex; align-items: center; justify-content: center;
}
.nps-score-btn:hover { transform: translateY(-2px); }
.nps-score-btn.det { } .nps-score-btn.neu { } .nps-score-btn.pro { }
.nps-score-btn.on.det { background: var(--danger); border-color: var(--danger); color: #fff; }
.nps-score-btn.on.neu { background: var(--warn); border-color: var(--warn); color: #fff; }
.nps-score-btn.on.pro { background: var(--success); border-color: var(--success); color: #fff; }
.nps-scale-legend { display: flex; justify-content: space-between; font-size: 11.5px; color: var(--ink-faint); }

/* Ranking */
.nps-rank-row { display: flex; align-items: center; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--line); }
.nps-rank-row:last-child { border-bottom: none; }
.nps-rank-row .grow { flex: 1; min-width: 0; }
.nps-rank-row .t { font-weight: 600; font-size: 13.5px; }
.nps-rank-row .s { font-size: 12px; color: var(--ink-faint); }
.nps-rank-score { font-weight: 800; font-size: 16px; min-width: 44px; text-align: right; }

/* Comentarios recentes */
.nps-comment { display: flex; gap: 10px; padding: 11px 0; border-bottom: 1px solid var(--line); }
.nps-comment:last-child { border-bottom: none; }
.nps-comment__body { flex: 1; }
.nps-comment__text { font-size: 13.5px; line-height: 1.5; }
.nps-comment__meta { font-size: 12px; color: var(--ink-faint); margin-top: 3px; }

/* Links de coleta por unidade */
.nps-link-row { display: flex; align-items: center; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--line); }
.nps-link-row:last-child { border-bottom: none; }
.nps-link-input {
  flex: 1; font-size: 12.5px; font-family: monospace; padding: 7px 10px;
  border: 1px solid var(--line); border-radius: var(--radius-sm); background: var(--paper); color: var(--ink-soft);
}

/* ---- Formulario publico ---- */
.npsp-wrap { max-width: 560px; margin: 28px auto; padding: 0 18px; }
.npsp-card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 26px; }
.npsp-q { font-size: 19px; font-weight: 700; line-height: 1.35; margin-bottom: 6px; }
.npsp-followup { margin-top: 16px; }
.npsp-thanks { text-align: center; padding: 32px 18px; }
.npsp-thanks .nps-face-big { margin: 0 auto 14px; }